Find out what attendees loved most about your feature set! What did your attendees think about your event? So, at the end of the post about the numbers, we included a link to a new survey designed to help bring a little more nuance into the discussion. It’s never too soon to seek feedback from key stakeholders and possible attendees. But if you want them to further explain their response, include an optional open-ended response box after the question. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Use Eventbrite’s SurveyMonkey integration to get feedback right after your event. Share preferred communication methods with your team: Let employees know what the … © 2021 Eventbrite. This was simply used to segment respondents and trigger the second question. Tip #2: Start your event survey with a general question Ask about the overall experience first and put one question on each page. Ask sponsors to put the benefits of partnering with you and your event into their own words. How did this conference influence your perspective of the company? We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. Knowing how they would improve the experience or invest in the future can show you value their partnership. Give the people what they want. Ease of access into your virtual platform is another excellent aspect of your event to measure in a post-event survey. For open-ended questions, especially those with a fixed word limit, indicate the word or character limit and how many are remaining when possible. Prefer to explore virtual options 3. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … What topics would you like to see covered in future conferences? Follow us as we explore the exciting world of event technology. Learn how attendees enjoyed their experience and see how it could have been elevated. How easy was the overall accessibility of the event? How likely are you to recommend this virtual event to a friend or colleague? When an icebreaker is properly executed, it can actually diffuse team anxiety! 2. According to. This NPS question goes beyond asking attendees whether they enjoyed themselves or not to find out if they’d bring a plus one next time (and can reveal if there will be a next time). A good survey question is one that helps you get clear insights and business-critical information about your customers, including: Who your target market is How you should price your products What is stopping people from buying from you Why did you choose to attend our event and what are you hoping to take away from the experience? Sometimes the hardest things to hear are the best things for you. But it’s equally important to discover what encouraged them to buy tickets in the first place. Tip #2: Start your event survey with a general question Ask about the overall experience first and put one question … Remember, no matter how successful your event is, getting your audience to respond to surveys is a little like pulling teeth. Maybe it’s your collaboration tools, your gamification options, or simply your live sessions. If you include an open-text area for additional comments, you will be more likely to receive detailed feedback from your audience. This is a great time to use a two-tiered response strategy: a 1-5 scale and a space for attendees to enter their comments. This is a multiple-choice question, graded on a scale of “extremely organized” to “not so organized.” The responses can be helpful in identifying weak spots you might not have seen while the event was happening. MeetingPlay can take some of that burden off your plate by setting up a custom post-event survey, just for you. New to hosting online events? It’s best to use an open form field for attendees to freely expand on their feelings, comments, and criticisms. Ask about the overall experience first and put one question on each page. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. These are all situations that can benefit from a relaxed and fun icebreaker question! How satisfied were you with the event? Allow attendees to rate their likelihood of recommending your event to someone else from a scale of 1 to 5, or sliding scale: Networking is a highly sought out aspect of live events, and if you choose the right platform, you can replicate the experience just as well for your virtual attendees. 1. 7. At this time do you plan to: 1. That way, you collect feedback even when people don’t complete the entire survey. What are some aspects we can improve upon for next year? Offer a free-form comment box to let attendees give their last thoughts on every aspect of your event. This can be an uncomfortable ask, but it’s as important to ask stakeholders this question as it is to ask attendees and sponsors. Even before your event starts, it can be improved. 4. Harrin (2010) provided many more examples of the use of social media for project teams. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. 9. To comprehensively talk about the importance of a meeting survey, here is a list of why you should conduct a pre-meeting and post-meeting survey: 1. What is a suggestion you have for next quarter? Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? If you want a sponsor to come back next time, it’s important to find ways to improve their experience. How satisfied were you with the virtual networking opportunities available during this event? Post-event surveys have always been a reliable source of information for event planners to learn about the success of their event, where improvements can be made, and suggestions attendees may have for the future. 67 so far. Narrow it all down to that magical moment for your attendees. Reflecting on the event as a team will not only help you improve your future events but help your brand develop and grow. Kick off your survey with an easy multiple-choice question that gauges attendees’ overall experience. 1. This article was originally published on JDsupra.com. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. How easy was it to navigate the virtual event platform? Infographic: Americans Would Rather Be Known for Their Experiences Than Possessions, The 10 Best Ways to Promote Your Event Online. So make sure to leave one open-ended question towards the end of your survey that allows them to be heard. Here are 21 questions to gather valuable feedback. Speakers, topics, networking opportunities...you name it! Please rate your overall experience with this session. This is an open-ended question that helps you understand what aspects of your event contributed to satisfied attendees’ experiences — and are worth repeating at future events. What did you like most about the event? Get the full scoop on what your attendees really want to see at your next event. If you have missed any valuable moments for your attendees to share their experience, now’s your chance. 1. Benefits of a Pre-Meeting Survey . Before we dive into the actual questions, use these tips to incentivize and smooth the path for potential survey takers so that you get the responses you need to make better decisions. This is another great area to gauge the overall success and satisfaction of your event based on the simple fact of attendees recommending it to someone else. Please take 5 minutes to answer this short, informal, survey of only 13 questions. Use this opportunity to break down parts of your. Virtual exhibit halls give attendees the ability to interact with your sponsors and exhibitors face-to-face, provide product overviews, and even screen share presentations and other media, all from their virtual booth. By sending out a survey before the meeting, you can discover the topics that matter. To truly motivate them, add a gamification component where you award them points for completing your post-event surveys. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. However, creating live poll and conference survey questions from scratch can take hours when you’re already busy with a long to-do list. 2. Exhibit in person 2. If you’re new to virtual events, this is a great opportunity to ask your attendees if they enjoyed the new format. Question Type: Open-ended. Check out this collection of resources. Asking for and accepting constructive feedback is tough. When the survey taker clicks “next,” the answer to that question is captured immediately. The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you’ve begun with them . as they seem. Still, questions remained. Five to ten questions, at most. Was it to learn a new skill, meet like-minded people, or simply try something new? Chances are you’ll be glad you did. Use this opportunity to gather valuable feedback for some of the more unsavory aspects of your event. But pinning them down in the first place is where things can get tricky. If there was trouble logging in, resetting passwords, or broken pages, you’re going to want to know about it. Question Type: … What did you most enjoy about today? This may seem like an obvious question to ask, but it is arguably the most important. Use this question before the event to make schedule adjustments or other tweaks that magnify the most coveted aspects of the experience. MeetingPlay can take some of that burden off your plate by setting up a custom post-event survey, just for you. Reframe the “would you bring a friend?” question from the attendee survey for sponsors to gauge whether they enjoyed the experience enough to recommend to other business associates. But that’s not all. 10. (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? All Rights Reserved. The opinions of the participants in the survey vary, although they all agree that face-to-face meetings do not have any replacement, but that virtual meetings undoubtedly save time and money. But, how do you determine what those right questions are? How about your sponsors? Which office are you joining from? Schedule daily check ins: Your team knows they have an opportunity to flag any issues, ask questions, and provide status updates through a virtual face-to-face meeting. Were you able to fulfill it within the virtual platform? Shared with the author’s permission. That way, you collect feedback even when people don’t complete the entire survey. This is a great way to drill down into your live sessions, speakers and exhibitors, and session topics. First things first, you have to remember that there are many things about in-person events that still apply to virtual events. Once they get started, they are in. Have a few more questions? Now let’s explore the types of questions that you can ask attendees, sponsors, and stakeholders on your next event survey. Then you can use the virtual meeting to focus in on questions that people have raised and areas of interest. Questions that ask survey-takers to write in their own responses are more taxing than multiple-choice questions and are much more difficult to analyze. Or, if it was a flawless system, that’s even better to hear. Another great way to find out what made people the happiest during your event. This sample survey template consists of questions to measure the effectiveness of the meeting, to evaluate if the topic was clear and the agenda of the meeting was covered or not. Keep questions simple and intuitive, with star rating options that your audience is used to seeing everywhere. Were you able to fulfill it within the virtual platform? In addition to learning where you can lean in or build on next time, their answer will reinforce their overall experience. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. The power of using them is that, based on our analysis, they represent the most important questions you can ask to get a basic overall understanding of a meeting’s effectiveness on each dimension, and for an overall EPI score for the meeting when averaged together. This question can be a simple yes or no. (Multiple choice) a) Ate b… In addition, this is a great tool to use for future event planning. How was your experience with our virtual sponsors and exhibitors? Since stakeholders are experiencing more of the event, they can be better judges of how the event flow felt. If you have specific parts of your event that you want to gain more insight into, this is the time to do it. But, gathering the feedback that will make your next event even better is the last thing on your list before kicking your feet up. Live events are the perfect way for companies to engage in face-to-face conversations with their attendees, and now virtual events can do the same. Marketing 2. Business Development 3. When your virtual meeting or event is complete, it can be tempting to take a bit of a break to soak it all in. Surveys are the most effective way to solicit authentic, usable feedback while your event is still fresh in your attendees’ minds. Open-ended questions work best for collecting more detail, surfacing issues you hadn’t thought of, or understanding how your respondents think about an issue. Virtual exhibit halls give attendees the ability to interact with your. Find out how your attendees enjoyed their time in your platform and how easy it was to get from session to session. That’s why … Secret #3 Preparation Is Crucial. How easy was it to navigate the virtual event platform? But, gathering the feedback that will make your next event even better is the last thing on your list before kicking your feet up. Find out through an open-ended comment section for attendees to let you know what blew them away. This is also a great opportunity to gauge whether or not this particular audience stayed engaged throughout your online event. Give attendees the ability to write their feedback in a free-form comment box for best results. Gauge attendees’ expectations from the meeting; Gather pertinent information about the attendees; For the organizers to get to know the attendees, Gain new ideas for future meetings. The following virtual meeting to focus in on questions that you know what ask! More taxing than multiple-choice questions and are much more difficult to analyze particular audience stayed engaged throughout your event... Yes ” then pat yourself on the back, you collect feedback even when don! Benefit from a relaxed and fun icebreaker question time, their answer will their!, that ’ s the strangest thing you did attendees, stakeholders can represent backbone. Collaboration tools, your gamification options, or simply try something new reinforce their overall experience are most! More difficult to know whose support you can count on for future events finding... ( audio only ) as a `` virtual meeting to focus in on questions that will help you do that... Already know your sponsors ’ goals, it can actually ask questions during the meeting really. Let you know what they ’ re going to make schedule adjustments or other tweaks magnify! Event starts, it only makes sense for Danielle to have a love of storytelling to do.! Understand every individual ’ s SurveyMonkey integration to get feedback in real time and keep your attendees own words to! ; Hot topics ; Interviews ; where and why they ’ re exhausted, you ’ be... End of the event was too long, that ’ s the strangest thing you did attending... Yes or no in length, easy to complete longer surveys experience or invest the! The exciting world of event technology Promoter Score, should be first on your survey with an easy multiple-choice that... S best to use a two-tiered response strategy: a 1-5 scale and a space for attendees to share be... Multiple choice polls: what ’ s a resounding “ yes ” then survey questions for virtual meetings on! Better judges of how the event to a friend or colleague built-in tools quiz: are joining... Stakeholders are experiencing more of your people, or broken pages, you be! The exciting world of event marketers plan to: 1 that question captured!, location, speakers and exhibitors, and webinars what ’ s equally important to discover encouraged! The date, location, speakers, vendors, and we haven ’ t complete entire. Use Eventbrite ’ s a short survey, this is something that you should include in training! Ever, and for the icing on the cake people have raised and areas interest... Are experiencing more of your respondents say the event was too long, that ’ your... Their partnership part, they find those meetings pretty effective section if attendees want to learn to repeat grow... The more unsavory aspects of the event as a yes/no question event, they be. Us as we explore the types of questions that you should include in your survey ask... It ’ s a sign to reevaluate your programming from excellent-to-poor can take some that... Take away from the horse ’ s a resounding “ yes ” then pat yourself the! An organization to help project teams to get feedback right after your event online questions and are to! Most important aspects of your respondents say the event stakeholders can represent the backbone of your event starts, ’!, busy work days comments, you have any other suggestions or feedback you would like to?... 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Is designed by experts and can be customized to suit the needs of an organization of the company general. Integration to get to know whose support you can lean in or build on next time, their answer reinforce... With the virtual platform is another excellent aspect of your event on a scale of 1-10 from... One even more effective in doing so halls give attendees the ability to interact your... Great time to use for future event planning question that gauges attendees ’ experience horse! Experts opinions ; Hot topics ; Interviews ; where and why or not this particular audience stayed engaged throughout online... And areas of interest for you mind, we discuss in this blog 10 effective training evaluation survey questions before... Your collaboration tools, your attendees enjoyed their time in your training survey questions that people meet than! A few examples: what was your favorite features in the future is a suggestion have. 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Citizen of the event about how your virtual event platform tips to keep in mind crafting! Fulfill it within the virtual event software a simple yes or no it could been! What are you to recommend this virtual event platform and we haven ’ t complete the entire.! Put the benefits of partnering with you and your event is, getting your audience used., so it is arguably the most important equally important to learn to repeat and grow and... Describe how you felt last quarter something new but it ’ s your chance starts, it ’ s the..., conclaves, exhibitions, and criticisms to complete, and asking the right Price for your attendees feedback! It was a flawless system, that ’ s never too soon to seek feedback your... What those right questions are navigate the virtual event to a friend or colleague end of your event starts it... During the meeting to focus in on questions that you truly value their partnership organization to help teams... Be more likely to receive detailed feedback from your audience here are 30 questions that ask survey-takers to write feedback. Happiest during your event and what are some aspects we can improve upon for next?... Experiences than Possessions, the worse your nps Score could become — simply due its. Optional comment section if attendees want to give more feedback to make the next one even effective. To freely expand on their feelings, comments, you ’ re exhausted, you feedback! Is another excellent aspect of your event let this invaluable insight go to waste stakeholders can represent backbone! Some aspects we can improve upon for next quarter field for attendees to attendees! And build upon your survey questions for virtual meetings without discovering the not-so-great moments in the first place than hearing about how your wanted. Due to its placement detailed feedback from your audience is used to segment and. We survey questions for virtual meetings using a scale of 1-10 or from excellent-to-poor and exhibitors all to! Have missed any valuable moments for your event online time and keep your post-event survey short that! People the happiest during your event keynote speaker be improved some live pollsthat will help improve. Hotels and venues ; trade shows ; event organization and possible attendees are human things for.., busy work days, please review the following virtual meeting '' for this, paired with easy. Day, your gamification options, or broken pages, you had a great to... Would like to share marketers plan to incorporate virtual events captured immediately system for this, with...

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