For the time I've been living in one of their flats I asked few times about the water provider because not even Thames water acknowelges they provide the service to my postcode. It’s worthless because of claddingThey’re absolutely horrendous with no culpability at all, Because you have not answered this serious email issue I will address it here.Below was sent to concierge on the 2nd November 2020 and Peabody.Of which you have NOT RESPECTFULLY ANSWERED.Being Blocked in by Markmen SecurityTo whom it may concernI just had a very heated conversation with an employee from markmens security.I am getting fed up and stressed with people continously BLOCKING DISABLED BAYS. Booked a day off.Sat in for appointment. The windows and doors are in terrible state but once again they are not doing anything. Residents have very little control over the services they receive. You can find Peabody and its 51,000 residents in the North Shore region of Essex County. I feel so angry that peabody do not listen to our complaints. Some complaints are completely ignored or brushed aside. • Repeated destruction of your possessions by pests, damp, mould, fungus, persistent leaks from faulty plumbing or poorly installed boilers left unattended for years despite being reported, ongoing repairs. They will push you until you are so stressed out and fed up. Housing association Peabody is buying 42 acres at the former Ford plant in Dagenham, east London, for a 3,200-home development. The Peabody Trust was founded in 1862 as the Peabody Donation Fund and now brands itself simply as Peabody. A free inside look at company reviews and salaries posted anonymously by employees. In addition to providing first class housing management Peabody is increasing its development activity and plans to build a thousand new homes a year. Zero respect for tenants. • Extremely poor air quality inside the home due to rising damp, mould, fungus resulting from leaks that left unattended for years, cigarette smoke from other flats and poor insulation. • Severe noise pollution – all night parties or visitors, loud music, slamming doors, faulty plumbing etc mean that you will not be in control of when you go to sleep or how long you sleep for. This is laughable given that they definitely have your address! My parents are both unwell, with serious health problems but every year they don't have heating for months. Management were very supportive with an focus on continuous on training and development. Tenants are being anti social and they expect you to deal with the issue yourself. © 2021 Trustpilot, Inc. All rights reserved. The flat we were given was an x drug dealers we were not told this when we viewed it and we felt pressured to take it. One occasion I had to share with someone else because their had broken down, so we took turns in using it. It doesn’t matter how many times that you report these issues or whether by phone, in person, by email, you will be ignored or gaslit or bullied and the repair will be ignored until it becomes critical and then they will take a very long time to do the repair and this will usually only be a sticking plaster solution. People have been found injecting in communal areas, syringes and drug paraphernalia has been found. Expect to clean every surface of your property and all of your possessions daily because of the impact these issues will have on them. Search for other Housing Consultants & Referral Service in Peabody on … One moved out of my way whilst marksmen Security moved forward. Peabody is a joke. The Time Now provides Peabody Trust full information. I was leaving with my BABY and there is a wedding going on in HERON COURT. He refused to reverse back and then decided to GET OUT OF HIS CAR and proceed into concierge leaving his CAR UNATTENDED and blocking 8 cars from getting out. Only corporate entities need to merge not housing associations, … Peabody and Family Mosaic merged back in 2017, and now look after thousands of residents in homes across London, Essex, Sussex, Hampshire and Kent. Complaint about Peabody repairs (lack of). There used to be a shelter in Leyton i believe which is now a hostel. The resident kept chasing me everyday for a month & I eventually escalated this issue to the cleaning team’s management. The windows and doors are in terrible state but once again they are not doing anything. So I didn't see the email the company sent out to say this. At least he will earn a tiny bit of his undeserved salary even if he has to pass your emails to his PAThey don’t look at trust pilot so more people are joining and getting caught in their underhand behaviour and end up seriously stressed. No water and yay! All rights reserved. After many other negative experiences at the organization I decided to resign after three months because no one cared about anything at Peabody & and every staff member so incompetent from HR to IT.The offices at Peabody are so terrible it feels like you’re in the 1960’s, the toilets were never working, the computers were so painstakingly slow & of poor quality. Only move into a Peabody property if you have NO OTHER options available to you. Find Peabody Trust Hillingdon Estate Office in Hayes, UB4. I found out that the Cleaning teams manager is all friends with the cleaners outside of work & they got them the jobs at Peabody. Rip-off service charges and unfair costs! Little did we know that this supposedly "Affordable option" Will turn into Unaffordable! However, the next day the resident called again saying no one came to clean up the mess. In the end, you may find that you’re having to throw away your possessions as they are ruined. Brendan Sarsfield, chief executive of the 55,000-home landlord, described the move as “the start of the journey towards rent fairness”. Peabody is a large organisation with a diverse asset holding of 66k homes. Got told he has left the company who was going to do the repair. The resident kept chasing me everyday for a month & I eventually escalated this issue to the cleaning team’s management. If you complain about this, Peabody will let the perpetrators know who has complained and you will be put at risk. How many staff do they change in a year is a cause for concern.God only knows why we have firstport instead of barratts anymore. Just the worst of the worst customer service and they have a sloth that works for them too! Work culture in the customer service department was fun. Anti social tenants are welcome and protected. They spend nearly 2 to 3 times more than me on their electricity and flat is freezing. Menu & Reservations Make Reservations . One moved out of my way whilst marksmen Security moved forward. The water tank has a leak since I moved in and it never got fixed or exchanged as recommended. When George Peabody, the American philanthropist, visited London in the 1800’s he was shocked at the level of poverty people were living in. This was all i was able to find. Making a formal complaint to Peabody will lead you on a wild goose chase. No electrician sent, even though the boiler has leaked over a power socket and device. Do not buy off them! In 1837 he began the process of doing something about it – a legacy that continues today and has improved the lives of thousands of people. I have sickle cell, under line health conditions and I am disabled. To take action COURT after some contractors made some illegal payments for to. Want to be a part of it half months I am a resident with a diverse holding... Over a power socket and device and will attend it asap information they! 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