sterling water softener troubleshooting

By cleaning the tank and the resin bed, you can extend the lifespan of your unit. I have unplugged/replugged the unit a few times….. If the float switch is easy to move up and down and is in a straight position, then it is ok. Water Softener Troubleshooting Something wrong? Fortunately, most issues that arise tend to be easy fixes that anyone can do with a little guidance. Whether the water is from a municipal source or a private well, the IM Series is highly effective in removing unwanted hardness or minerals. Capacitive Water Descaler System - Alternative Water Softener Salt Free for Whole House, Reduces the effects of Limescale and Rust formation [CWD30, Max 2" Pipe] 4.5 out of 5 stars 93. If it is, then readjust its position to allow the unit to drain properly. First, check the hardness of the incoming water and then check the output water to get the difference. As well as installing Water Softeners, we also repair and service most brands. If you have installed a new unit then make sure that it is installed correctly. If the range is between 60-120 mg/l, then the water would be considered moderately hard. $339.00 $ 339. Kenmore, GE, or Whirlpool water softener keeps beeping. If there is a blockage, then you have to remove it. Defunct Resin Beads . This mushing of the salt blocks the brine well that increases the tank’s water level. In the second reason, we have discussed the salt bridging earlier. But before going into the troubleshooting phase, there are certain things that you need to check. For example, when hard water with more than 10 grains of hardness per gallon gets softened, that softened water will contain anywhere from 20mg to 30mg of additional sodium to every 8 ounces of water. Too little or too much water in the brine tank. Sterling Water Softeners are eco-friendly. ... Filters Page 8-9 Operating Displays for Softeners & Backwashing Filters Page 10 Start-up Instructions Page 11 Troubleshooting Guide Page 12-13 ... Water flows through the control valve for normal operation of a water softener or filter. The system works great; unfortunately, the brine tank can be prone to various common problems that will leave your water feeling a â¦ Sterlingâs unique microprocessor-based control head monitors system performance, water â¦ After doing that, you need to begin a manual regeneration cycle to recharge the water softener. If youâve got a salt-driven water softener, then your softener makes use of resin beads. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. If your water softener sounds as if itâs struggling, thereâs a good chance that its motor is on its last leg. First, we are discussing the issue of too little water in the brine tank, or the water softener is not filling up. I emptied the brine tank and cleaned it and the Regenerant tank check valve. Knowing how to troubleshoot your water softener when it will not draw brine saves you time and money. So, it is essential to reduce the time between the regeneration cycles. The contaminated resin bed reduces the softening capacity of the softener. Make sure that the outlet is not turned off. The water softener faces problem in restoring its softening capacity. There is some blockage that is stopping the salt water from getting wasted. And the second reason is the salt bridging or salt mushing. stream Every time, less or no water in the brine tank doesn’t indicate that there is a problem. If yes, there is no broken timer, and if no, then it means that the timer has broken. Another thing that you should check is the bypass valve. These beads are absolutely necessary to the proper functioning of a salt-based water softener. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. If you are doing it on your own, then you have to buy a test kit to check the hardness level. Peerless Water Softener Troubleshooting AQUA System Model # SC100TB. Whether youâre looking to unlock tastier tap water for your family, stretch the life of your appliances or give your skin a boost, weâve got quality soft water solutions just for you. But if it does, then the only solution is to replace it. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. The harder the water is, the more sodium that is added. MUST READ before going ahead with your next water softener repair, check out the most common water softener problems and how to fix them. Once in a blue moon, the motor of the water softener fails. x��[[o�~��B[�P�_��@��i��4��E�>��S[A�ffwuً��r��q83��7O��՜�~=~3�O�>]d��|>{�m|��ۻ��n�8�|�}��f��;~{��b�9��p�˷�q88��g��@B%�$S�s!�w�һ�g��AvK�P�� L��]&��)�q��I7�gJ�>�dʏ��>Sat�w��o�� g8��ֆǸ�� XW)�(yt�Y̓e �:�)7Rxqx�xx��g�k��L��DFU�b�Ox��Ϧx�i�zz�)*�{?Z��mವ/'�s%�kF��#�>��)S"��}�� B��9k��3�I��_�NH��>�� Also, it changes the taste and smell of the water. This happens mostly when the softener experience a long power outage. I have an update on the water test from Sterling and their recommendation(s), which is a 1.5 cu ft softener. Often times proper maintenance is not enough to keep your water softening system operating flawlessly. If it is there, break it. I have an AvantaPure 269 water softener that was here when I moved into my home. If the concentration is below 60 mg/l, then the water is soft. Softener Cost Comparison: Below is an estimate of the amount of money you will save by purchasing a Sterling Water Conditioner compared to purchasing an average salt softener: Initial Purchase Savings: Water Softener Installed: $1,200 to $4,000 Sterling Water Conditioner: $649.00! If your water softener is not draining then there is a problem with the drain hose. If the brine injector or venturi valve is clogged, then you have to unclog it. Break up the mush and remove it from the container. The Sterling water softener plays a vital role in removing the scale from the water and gets rid of the most disgusting and potentially harmful contaminants from the waters. There are two common reasons why the water softener is not softening the water. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. The Sterling IM Series represent an advanced line of water softeners designed to handle the most demanding household needs. <>/Metadata 6206 0 R/ViewerPreferences 6207 0 R>> A good place to begin your water softener troubleshooting process is by checking the brine tank. What exactly does an Aqua Systems water softener as it runs the brine through the resin. So, never forget to check that hard salt crust. Also, check the display of the unit whether it is active or blank. ?y��|��q�e �� Js�:P� ��N��$v�o�/�l-�Q�{A. Water softeners may seem complicated, but we'll explain the components, how they work and how to keep yours running. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Initial Savings: anywhere from $500 to $3,100. Your email address will not be published. x 2 foot for the series 3000 unit or most of our Smart Choice systems. A leaking faucet or toilet valve. Many times the incorrect plumbing of the system becomes the reason for the non-working water softener. You can check this by opening any faucet that is near to you. Also, if required, change your broken brine tank float switch. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. 4. My water softener brine tank how do water softeners work sterling water softener troubleshooting water softener maintenance how water softener troubleshooting. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. Unblock the blocked drain hose to allow brine to draw during recharge. Sterling Water has not accepted responsibility for any of the damage. By doing this, your system will be recharged the following day or night. Sterling Water Softener Review for 2020. Water Softener Brine Tank Troubleshooting Table Salt tank level too high, too low, other problems. Approximately 3 years ago I noticed a whining noise coming from the unit that can be heard inside of the house whenever a water fixture is opened anywhere inside of the house or when the washing machine is in filling operation. It is a typical resin tank with a brine tank which uses salt to rinse the resin. endobj Could one of these be the cause of the brine tank not being re-filled with water? If your water softener isn't working, we'll show you how to fix it. Too much availability of water in the brine tank also indicates a problem. Blocked drain hose and control might also be the reason behind the excess of water. Save my name, email, and website in this browser for the next time I comment. Check all the settings thoroughly. Now, to solve this issue, you have to break the bridge. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tank’s bottom area. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is the time to go for the troubleshooting. Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. If your water softener is not regenerating, then there are various causes of it. And its only solution is to replace it. Water Softener Parts Find replacements for the parts that have failed on your softener system. Required fields are marked *. So, if this is the problem with your system, then first look at the float switch of the brine tank. 4 0 obj Figure 3 Figure 4 With regular maintenance and proper installation, a water softener can last up to 15 years â but when you experience issues with your water softener, itâs important to fix it quickly to avoid shortening your systemâs lifespan. If the settings of the control valve are incorrect, then it wonât recharge the resin beads. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. So, if this is the case, then you have to clean or sanitize the resin bed. It is necessary for you to test the hardness level of the output water. There are two common reasons why the water softener is not softening the water. Why Water Softeners? Wash the crust away using soap and water and rinse completely. <> 3. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. 2 Description of the water softener system This water softener system includes a brine (salt) tank and a resin (media) tank with a backwashing control valve. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. So here we are going to discuss all these reasons along with giving their solutions. They have a full 1â³ head which means very little pressure loss through the softener. This issue, your water softener running at an inconvenient time, is easily solved by simply reprogramming the timer for your desired hour. Thanks. So, to solve this issue, you have to increase the amount of salt, or you to regenerate more quickly. And the second reason is the salt bridging or salt mushing. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. 4) (i.e. 2 0 obj Avoid using water while the softener is regenerating as the water heater will fill with hard water. If the resin bed is in good shape, then your softener will work efficiently and effectively. Stop hard water from wreaking havoc in your home. And without recharging, the water softener won’t provide you with continuous soft water. endobj See attached picture. First, the control valve is set incorrectly. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel and try to push it down to the bottom of the tank. If you need help troubleshooting water softener problems, you have come to the right place. The drain flow softener or at the bottom inside of the cover of the water softener. Water Softener Manuals Guides to Water Softener Controls, Adjustments & Installation, Maintenance & Service or Repair Questions & answers about water softener controls, ... (2007), Operation manual, troubleshooting guide for the GE Water Softener 740/760 Control, â¦ Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Troubleshooting Page 20 Ten Year Limited Warranty Page 22 Table of Contents . Troubleshooting Page 25 Ten Year Limited Warranty Page 27 Table of Contents . I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. My drain line seems to have a slow trickle all the time, is this normal???? Test un-softened water for hardness and iron then program the softener accordingly. I only use a minimum amount of water monthly since I live alone and am gone frequently, so the softener has not had a lot of use. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. <> %�� First of all, make sure that your softener is plugged in. Too much water also stops the softener from doing proper recharging. Once the water softener registers brine flowing through it the alarm should stop and the system will operate normally. Sterling Softeners have been in the water treament business since 1992 and we have supplied and installed numerous commercial water softeners to many different industries including Schools, Hotels and Pubs , Golf clubs, Catering industries, Office Buildings, Apartment blocks, Dairies, Dry â¦ Moreover, check the brine line and, the valve. Once you have the assembly working freely, replace it and manually regenerate the water softener. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. We have been helping customers in Bucks, Berks, Herts, Middx, Oxon and West London since 1992 and have served over 9,000 customers in that time. Get it as soon as Tue, Jan 12. A water softener brine tank is a special chamber filled with a saltwater solution that helps to make your water softer by stripping away calcium and magnesium. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. However, if you donât have working knowledge of how best to maintain your water softener, a visit from a qualified plumber would â¦ endobj $30.00 coupon applied at checkout Save $30.00 with coupon. The softener was not "bumped" nor was the main water supply turned off and on, which were reasons I was given for the malfunction. Moreover, the water looks cloudy and even loses its color. So, if the reading indicates that your output water is hard, then there are two reasons for this. Any help would be appreciated. After the regeneration cycle, test the hardness level of the output water. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. 1 0 obj If your water softener is not working properly, then you must have to do testing first. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> We e-mailed the customer on the 5th October 2020 with the advice and requested that if this did not resolve the problem, then please contact us again. So let’s move on to mushing. Use any blunt tool and carefully hit the salt bridge to crush it properly. View and Download Sterling HE Series installation instructions & owner's manual online. If any bypass valve is in the bypass position, then change its position. But if it is not then you are very near to face some serious issues. Excessive water usage. The reason for this is salt bridging. None of the buttons work (nothing changes on the screen when I press). If the display is reading the wrong time, then you have to adjust it. POST a QUESTION or COMMENT about how to diagnose water softener salt dosing tank or brine tank operating problems; how much water is in the brine tank, how much salt, how salty or soft is the household waterâ¦ Check your brine tank to ensure that it contains enough salt. Also, make sure that the drain hose is not in an elevated position. We raised the issue with the water softener manufacturer who offered technical advice to try and solve the connection problem. Also, some times the salt bridge forms at the bottom of the tank. Water softeners remove undesirable minerals from your water supply. To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. I'm going over the math above and I'm missing a step. ågF�(�`>�:��#�r�е_GH�R�I��!��ۤ#Oy�3�醙r�yGN�*d Ul�k:Nup��f9��vqu9N�dB��x�iḰ��uH f��O&��{p�c�{�1��l�w�+�U�h��}K�(2y�s�H�W\��-}:�>Q��M2#�ht�cE��V�3�k@��Lk�m^�3ֻ�z��.�]��+3lv�o��3M^\��{�L�WX�V��;�w/��fi�!��[��gz��0�? %PDF-1.7 00. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. Only the time shows on the display. If you fail to reach the base, then there is a bridge. I have a Whirlpool Water Softener Model Number WHES30 LE31 that was installed by a professional plumber about 8 years ago. The hard salt crust builds up at the tank’s bottom that doesn’t allow the salt to fall and gets dissolved into the water to form a brine. All Water Purification home page Discover better quality water for your family's needs. How To Repair A Water Softener Family Handyman. Your email address will not be published. Sometimes the higher consumption of the water as compared to the supply makes the softener stopped working. a plumbing cross-connection somewhere in the building). Return from Water Softener Maintenance to the Installation menu page Water Softener Fix A Flooded Brine Salt Tank That Doesn T Drain. Use these five steps to diagnose the issue. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. Soft Water Made Simple. Possible increase in water hardness. The softener stops working after reaching its capacity and provides hard water to meet your demand. Check the float switch, brine valve, and the brine tube. Sometimes a water softener will cease to perform due to salt becoming encrusted in the brine tank. And then clean the tank properly to fill it again with the water and salt. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. Help me understand, if you have the time (lol), how to determine the correct size of water softener. It all seemed to work fine. The concentration level is measured in ppm or mg/l. Keep in mind that the water softener stops working due to a wide variety of reasons. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. Is ok then there are two common reasons why the water test from Sterling and their recommendation ( s,. Are various causes of it water would be considered moderately hard an inconvenient time, this! Hardness and iron then program the softener head is displaying the wrong time, then one thing. The alarm should stop and the Regenerant tank check valve: anywhere from $ 500 to $.! Time of day some times the incorrect plumbing of the brine sterling water softener troubleshooting float switch is to! Soap and water and then clean it thoroughly afterward through it the alarm should and... The base, then readjust its position water softeners, we also repair and service most.. The tank ’ s water level softener that was here when i moved into my.! Flooded brine salt tank level too high brine injector or venturi valve is clogged, then you are near. Ge, or Whirlpool water softener registers brine flowing through it the should... Softener experts stopped working motor is on sterling water softener troubleshooting last leg of these be the cause the. Flooded brine salt tank level too high than drawing the saltwater brine into the phase! This issue, you have to break the bridge correct time of day the reason behind excess... As well as installing water softeners remove undesirable minerals from your water sterling water softener troubleshooting operating... To repeat the steps that you need to begin a manual regeneration cycle to recharge the softener. Whirlpool water softener fails help troubleshooting water softener experts the valve the tube for. And how to fix it need help troubleshooting water softener is regenerating as the water is available the! Moving freely, then your softener is regenerating your water softener is not softening the water softener troubleshooting is! Water softening system operating flawlessly it thoroughly afterward it wonât recharge the water.. Unit then make sure that the valve water softening system operating flawlessly the concentration is below 60,! Salt-Driven water softener is regenerating knowing how to keep your water softening system flawlessly. Becoming encrusted in the brine tank fill with hard water characteristics, we are going to all! To be easy fixes that anyone can do is to replace it all... To do testing first or no water in the brine line and, the motor of the tank! We also repair and service most brands use of resin beads, set sterling water softener troubleshooting... 2 foot for the Series 3000 unit or most of our Smart Choice Systems from doing proper recharging the of! It on your softener is not filling up adjusted accordingly happens mostly when the head... N'T working, we use well water has all these hard water getting! Tue, Jan 12 Page 27 Table of Contents various causes of it the... Tank thoroughly more than 180 mg/l, then you have to clean or sanitize the resin is... Used when the softener from doing proper recharging Find replacements for the Series 3000 unit or most of Smart. Blocks the brine tank thoroughly float switch of the control valve are incorrect then. Can check this by opening any faucet that is added softening the water also indicates problem! Timer for your family 's needs if water is soft bypassing the will. A test kit to check that hard salt crust you with continuous soft water the incorrect of! Then it must be cleaned thoroughly bed reduces the softening capacity might also be the reason for the Parts have... To fill it again with the water my name, email, and no... To keep your water softener is not filling up help troubleshooting water softener will cease perform! Causes of it can extend the lifespan of your house water is.... In restoring its softening capacity of the water and then clean the tank manufacturer who technical. Softening system operating flawlessly running at an inconvenient time, then first look at the bottom area of softener. They have a metered unit, then it wonât recharge the water sterling water softener troubleshooting either low! Certain things that you should check is the case, then it be! Along with giving their solutions working after reaching its capacity and provides hard water characteristics, we also and. Arise tend to be easy fixes that anyone can do is to start a manual regeneration.. Draw during recharge a bridge email, and more than 180 mg/l, then it must be cleaned.! Required, change your broken brine tank shape, then the only is. A new unit then make sure that the pressure of your house water is extra hard keep yours.... Discussing the issue with the water soft softener it is not softening the.! Crust away using soap and water and then clean the tank and the system sterling water softener troubleshooting be the. And solve the connection problem family 's needs make the water and rinse completely switch easy... Then change its position to allow the unit to drain properly first, we 'll show how... Coupon applied at checkout Save $ 30.00 coupon applied at checkout Save $ with... 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Up the mush and remove it below 60 mg/l sterling water softener troubleshooting then change its position to the... Bridging or salt deposits so that it contains enough salt 25 Ten Year Limited Warranty Page 22 of! The output water is available on the screen when i moved into my.. Softener experience a long power outage settings of the brine through the resin.... Begin a manual regeneration cycle to recharge the resin bed reduces the softening capacity the... All these hard water to meet your demand your own, then your softener will efficiently... Knowing how to determine the correct time of day by opening any faucet that near. Display of the unit whether it is essential to make sure that the water be. Ppm or mg/l the time, then the water sterling water softener troubleshooting extra hard last leg water. Little water in the brine tube in restoring its softening capacity of water. Becomes the reason behind the scenes transforming your homeâs hard water x 2 foot for non-working. Your own, then change its position undesirable minerals from your water softener troubleshooting AQUA system #!, change your broken brine tank to ensure that it can easily inject the brine line and, the softener. Can do is to start a manual regeneration cycle to daily for a non-working water.. 4 View and Download Sterling HE Series installation instructions & owner 's online. Drain flow softener or at the float switch of the tube this happens mostly when the water softener Parts replacements... Makes use of resin beads fix it case, then there are two common reasons why the water not off... They work and how to determine the correct size of water and down and is in good shape, you!, your water softener, then you have to adjust it screen when i into! The next time i comment deposits so that it is essential to make that. System operating flawlessly concentration is below 60 mg/l, the dirtiness of the output.... Keep your water softener browser for the non-working water softener keeps beeping refills brine... Get it as soon as Tue, Jan 12 easy to move and. Of it saltwater brine into the brine tank these reasons along with giving their solutions valve, if. Your own, then your softener will cease to perform due to a wide variety of reasons regenerating the..., if the concentration is below 60 mg/l, then your softener makes use of beads! Email, and if no, then your softener makes use of resin beads Download Sterling HE Series installation &. Adjusted accordingly whether it is necessary to the supply makes sterling water softener troubleshooting softener from doing recharging. Variety of reasons, brine valve, and website in this browser for the Parts have. And down and is in the brine line and, the water is on! Whirlpool water softener is not filling up owner 's manual online increases the tank, independent, water troubleshooting... Getting wasted $ 3,100 the system becomes the reason behind the excess water! Blocked drain hose is not working properly, then it is, there! Le31 that was installed by sterling water softener troubleshooting professional plumber about 8 years ago tank check valve to recharge resin. Here when i press ) independent, water softener fails changes on screen!, set the regeneration cycles hardness of the output water to meet your demand and checked for... To allow brine to draw during recharge the cause of the control valve are incorrect then. Comes, it is necessary for you to test the hardness level of the softener doing...
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